Apogee Desktop

Apogee Desktop ® (2000/XP/2003/Vista/Windows 7) is affordable PC-based telemanagement software which includes call accounting, billing, toll fraud detection, directory lookup, and traffic analysis. 

 

Apogee Desktop call accounting software has quickly set the pace for the industry as the most cost-cutting, and productivity enhancing of today's telecom reporting systems.  It's embedded royalty-free SQL Server database engine (MSDE) provides a solid foundation for it's flexible reporting capabilities.

Apogee Desktop call accounting package is geared towards small to mid-sized organizations, with ad-hoc reporting needs under one million call records.  The system is available as a single site or multi-site license, allowing one user (or more) to run reports over all locations.   

With Apogee Desktop's robust MSDE database engine (royalty-free version of MS SQL Server), up to 5 concurrent network users can access the system simultaneously, without database lockouts or single-user mode requirements.  With Apogee's security feature, user access can be limited to reporting on a specific site or department. Apogee Desktop call accounting recently received Communications Convergence Editor's Choice Award 2003 and continues to receive "Product of the Year" awards in other trade journals.   

 

Apogee Desktop is the standard choice when:

  • Your organization's call volume is under 125,000 per month.* 
  • Your organization requires detailed ad hoc reporting under one million call records.
  • Your organization wants to benefit from the power of Microsoft Database Engine (MSDE) - a royalty-free version MS SQL Server.  If you wish to use your full edition MS SQL Server licenses with Apogee then you requires the Apogee Enterprise edition.
  • Your organization requires up to five concurrent network administrators.

 
Call Today For A Quote!
(630) 355-7331

 

See the following features below: For detailed features listed below, Click Here
  • Directory
  • SQL Server/MSDE
  • Apogee Security
  • Crystal Reports
  • Automatic Report Scheduling
  • Report Filtering
  • Custom Call Translation
  • Line Item and Equipment Charges
  • Professional Services
  • Directory Import
  • Scheduler
  • Site Scalability
  • Flexible Data Collection Methods
  • Sample Reports
 
Easy Administration
Most functions in the Apogee call accounting software  can be completed with just a few clicks to make administration simple.  For example, the Apogee Directory has an explorer-like interface that allows you to move a user from one department to another. 

 
Easy Reporting
Report filtering is as simple as selecting the items in the tree to include in the report. For example, you can select only certain users in one department if you wish.  Report formatting is also very flexible and easy. 

 
Report Viewer Drill-down 
Another invaluable feature of the Report Viewer is its convenient drill down tool.  This tool allows concise summary reporting that protects against information overload while enabling users to pinpoint details with a double click of the mouse.  Apogee call accounting software includes unlimited Report Viewer licenses.

 
Report Distribution 
The auto report scheduler lets you run, save, post, and print your user designed reports automatically to any file or printer on your network, as well as, distribute your reports via e-mail on a scheduled basis.   The new email merge feature makes life easy.  Instead of running individual reports for every department, you can run one report over the entire organization and the system will automatically email only the correct portions to the appropriate departmental managers.

 
Directory Look-Up
Your operator can significantly reduce the time required to provide callers with useful directory information.  By typing the first few characters in any column(s), the grid is instantly updated to display only the desired records.  Directory entries are automatically downloaded from the Apogee database via your network.  This database can be maintained by anyone on the network with appropriate security privileges.

 
Scheduler
Apogee call accounting software saves you time.  Practically all functions can be scheduled to run automatically including: reporting, purging, importing, back-ups, data collection, and processing.

 
Real time Monitors and Toll Fraud Alarms
Up to the second monitors are a glance away giving a look at call volume, cost and handling efficiency.  No user interaction required!  Monitors can be set to display 30 day call volume down to 5 minute intervals.  Alarm triggers can be set to detect tele-abuse and fraud before it's too late by alerting via pager, email, monitor, or report.

 
Click here for a detailed list of features.
Click here to view sample reports through our web based report viewer.

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