By adding Directory Look Up to your console operator’s PC, you can significantly reduce the time required to provide callers with useful directory information stored in the Apogee databases.   By typing the first few characters in any columns the Directory Look Up grid is instantly updated to display only the desired records

 
The columns of this screen are completely user definable.

The static information displayed on the Directory Look Up grid is obtained from the central Apogee MS SQL Server database referenced by the Apogee Directory utility.   This database can be maintained by anyone on the network with appropriate user/password privileges, by automatic download from the PBX, or from anywhere on the world wide web when the optional Web Administration Package is installed.