|
Features
|
Apogee Desktop®
|
Apogee Enterprise®
|
| |
Embedded MSDE Database: limited to 1 million records
|
Y |
N |
| |
Requires MS SQL Server 2K Database: unlimited call storage
|
N |
Y |
| |
Auto Email
Report Distribution and Email Merge |
Y |
Y |
| |
Report Export
Formats: Crystal, HTML, Word, text, and more. |
Y |
Y |
| |
Multi-Site
Scalability: can track additional PBXs |
Y |
Y |
| |
Concurrent
System Administration |
Max
5 |
Max
Microsoft CALs |
| |
Tenant Billing and Cost
Allocation: multiple pricing methods, line
item charges (one-time, recurring, distributed), asset management, and taxes |
Y |
Y |
| |
Enhanced Call
Processing: supports transfer, hold,
trunk-to-trunk, abandoned call records and more. |
Y |
Y |
| |
Custom
Call Translation |
Y |
Y |
| |
Maximum Number
of Combined Extensions and Auth Codes Supported |
5,000 |
unlimited |
| |
Maximum Number of Account Codes
Supported |
50,000 |
unlimited |
| |
DNIS Code
Support |
Y |
Y |
| |
Wizards: including
Directory/Phone Number/AcntCode Imports, Bill Method, Line Item Charges, and Markup
Wizards |
Y |
Y |
| |
Multiple Tariff
and Billing Method Support |
Y |
Y |
| |
Pager and Email
notification: for Toll Fraud Alarms |
Y |
Y |
| |
Billing
Reports: Tenant, Account Code, and DNIS |
Y |
Y |
| |
Directory, Traffic, Abuse,
Contact, and Analytical Reports |
Y |
Y |
| |
Automated
Dialer Software |
Y |
Y |
| |
Phone Log
Clients |
Max
5 |
25
Pacs |
| |
Technical
Support |
1 year |
1 year |
