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See the following features bellow:
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For detailed features listed bellow, Click Here
- Directory
- SQL Server/MSDE
- Apogee Security
- Crystal Reports
- Automatic Report Scheduling
- Report Filtering
- Custom Call Translation
- Line Item and Equipment Charges
- Professional Services
- Directory Import
- Scheduler
- Site Scalability
- Flexible Data Collection Methods
- Sample Reports
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Easy Administration
Most functions in the Apogee call
accounting software can be completed with just a few clicks to make administration
simple. For example, the Apogee Directory has an explorer-like interface that
allows you to move a user from one department to another.
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Easy Reporting
Report filtering is as simple as selecting the items in the tree to include in the
report. For example, you can select only certain users in one department if
you wish. Report formatting is also very flexible and easy.
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Report Viewer Drill-down
Another invaluable feature of the Report Viewer is its convenient drill down tool.
This tool allows concise summary reporting that protects against information overload
while enabling users to pinpoint details with a double click of the mouse.
Apogee call accounting software includes unlimited Report Viewer licenses.
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Report Distribution
The auto report scheduler lets you run, save, post, and print your user designed reports
automatically to any file or printer on your network, as well as, distribute your
reports via e-mail on a scheduled basis. The new email merge feature makes
life easy. Instead of running individual reports for every department, you can run
one report over the entire organization and the system will automatically email only the
correct portions to the appropriate departmental managers.
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Directory Look-Up
Your operator can significantly reduce the time required to provide callers with useful
directory information. By typing the first few characters in any column(s), the
grid is instantly updated to display only the desired records. Directory entries
are automatically downloaded from the Apogee database via your network. This
database can be maintained by anyone on the network with appropriate security privileges.
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Scheduler
Apogee call accounting software saves you time. Practically all functions can be scheduled to run automatically
including: reporting, purging, importing, back-ups, data collection, and processing.
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Real time Monitors and Toll Fraud Alarms
Up to the second monitors are a glance away giving a look at call volume, cost
and handling efficiency. No user interaction required! Monitors can be
set to display 30 day call volume down to 5 minute intervals. Alarm triggers
can be set to detect tele-abuse and fraud before it's too late by alerting via pager,
email, monitor, or report.
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Click here for a detailed list of features.
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Click here to view sample reports through our
web based report viewer.
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Apogee Desktop ® (2000/XP/2003) is affordable PC-based telemanagement
software which includes call accounting, billing, toll fraud detection, directory lookup,
and traffic analysis. Apogee Desktop
call accounting software has quickly set the pace for the industry
as the most cost-cutting, and productivity enhancing of today's telecom reporting systems.
It's embedded royalty-free SQL Server database engine (MSDE) provides a solid foundation for
it's flexible reporting capabilities.