Benefits include centralized management and control, cross-site and consolidated reporting, monitors, and toll fraud alarms, and a cost-effective enterprise-wide telemanagement solution.  Depending on your organization’s infrastructure there are four retrieval solutions available.   

 
LAN/WAN PC Polling
The most cost effective retrieval solution, LAN/WAN polling takes advantage of an organization’s data network.  The requirements are simple.  At each remote location, the telephone equipment is directly connected via an RS232 cable to a PC running Apogee’s data collection software.  The remote data files are then routinely polled across the network to the centralized PC running the full version of Apogee.  Here the data is processed and available for reporting.  The PC requirements at the remote locations are minimal helping to provide a cost effective solution.  Part(s): #A003701 + PC per remote location


Internet (TCP/IP) Polling
Revolutionizing remote retrieval and access of call data, Internet polling uses FTP enabled buffers to transfer the call data across the Internet or company intranet.  For organizations with always-on Internet connectivity at the main and remote locations, this solution provides a good return on investment.  The buffers require a network port with Internet access and static IP Address.  Sizes range in capacity from 256K to 64Meg.  A 256K buffer stores approximately 6,000 to 9,600 call records depending on compression values. Part(s): #A003701 + FTP buffer per remote location.


Dial-up Polling
The traditional buffer box system.  This solution utilizes dial-up buffers to transfer the data across the public telephone network or leased lines.   The buffers require an analog port.  Sizes range in capacity from 256K to 4Meg.  Buffers include a five-day battery and internal modem.   Part(s): #A003701 + Dial-up buffer per remote location. 

Splitter Software
Some of today's tandem node switches have the capability to consolidate raw data into a single SMDR stream at a central location, which contains call data for all locations in the telephone network.  In this configuration the main processing task requires splitting the consolidated data and properly identifying each of the constituent nodes.  For example, a seven digit number dialed from a remote Chicago location will have a different implicit area code then a seven digit call dialed from a central New York location.  The Splitter software actually assigns the correct area code and LATA to each call to enable true tariff pricing and proper traffic reporting.   Part(s): #A003702 per additional location.