Strategic Data & Telecom, Inc. Phone: (630) 355-7331 Fax: (630) 355-1971

Sample Reports The reporting capabilities of Apogee makes doing your job easy.  User-defined reports can be exported to various formats including: PDF, Word, Excel, HTML, Lotus, and ODBC.  The email merge feature allows you to schedule a single automatic report and Apogee will collate department subsections and forward to appropriate users at multiple email destinations. To view sample reports you have a number of options: View Apogee Sample Report packet, in PDF format. Contains full pages of selected reports. (Requires: Acrobat Reader on your PC.) View Complete User Summary By Count Report, in Crystal Reports format. This format includes the crystal drill-down capabilities.   (Requires: Crystal Report Viewer on your PC.) View Thumbnail Sketches of reports, in Gif/Jpg format. View by clicking on any link in the Standard Apogee Report List (below).  (No files or applets required.) STANDARD APOGEE REPORT LIST Billing Reports   Account Code Detail Account Code Summary Company Summary Bill Custom Export Custom Export Detail (FMS) Department Summary Bill Division Summary Bill DNIS Detail DNIS Summary Section Summary Bill Tenant Detail Bill Tenant Detail Bill with Work Orders User Detail with Account Codes User Detail with Acct Code Names   Contact Reports   Phone IDs Without Activity Phone Number Detail Phone Number ID Detail Phone Number ID Summary Phone Number Summary   Directory Abuse/Misuse Reports   Extensions Without Activity Frequently Dialed Ranked by Total Cost Frequently Dialed Ranked by Total Count Frequently Dialed Ranked by Total Duration Individual Calls by Highest Cost with Phn ID Individual Calls by Highest Cost with User ID Individual Calls by Longest Duration with Phn ID Individual Calls by Longest Duration with User ID User Activity Ranked by Cost User Activity Ranked by Count User Activity Ranked by Duration   Directory Call Type Summary Reports   Department Call Type Summary Department Call Type Summary by Cost Department Call Type Summary by Count Department Call Type Summary by Duration User Call Type Summary User Call Type Summary by Cost User Call Type Summary by Count User Call Type Summary by Duration   Directory Detail Reports   Auth Code Detail Extension Detail Ordered by Ext Extension Detail Ordered by Ext w Phone ID Extension Detail Ordered by User w Phone ID Station to Station Detail by Ext Station to Station Detail by User System Detail User Detail User Detail with Long Phn ID User Detail with Phone ID   Directory Summary Reports   Auth Code Summary Company Summary Corporate Summary Cost Allocation by Department Cost Allocation by User Department Summary Department Summary by Cost Department Summary by Count Department Summary by Duration Division Summary Duration Summary Extension Summary Monthly Summary Section Summary System Department Summary User Ranking by Total Cost User Ranking by Total Count User Ranking by Total Duration User Summary User Summary by Cost User Summary by Count User Summary by Duration User Summary w/ All Users   Listing Reports   Department Listing Directory Listing for Non-Personnel Inventory by Category (FMS) Inventory by Location (FMS) Inventory by User (FMS) Listing by DNIS Code Listing by Major Account Code Listing by Minor Account Code Listing by Phone Number ID Listing by Trunk Organizational Directory Listing by Extension Organizational Directory Listing by User Name Pricing Listing Report Listing by Groups Report Listing by Names Report Listing by Sub Groups System Directory Listing by Auth Code System Directory Listing by Dept / User System Directory Listing by Extension System Directory Listing by User Name System Directory Listing with User Defined Fields   PBX-Specific Reports   Avaya ACD Summary Avaya Daily ACD Statistics Avaya Monthly ACD Statistics Nortel ACD Summary Nortel Daily ACD Statistics Nortel Monthly ACD Statistics   Statistical Reports   Agent Interval Agent Summary Area Code Detail Area Code Prefix Summary Area Code Summary City Name Detail Daily Statistics by Cost Daily Statistics by Count Daily Statistics by Duration DNIS Interval (ACD) DNIS Summary (ACD) Hourly Call Count International Country Code Summary Monthly Statistics by Cost Monthly Statistics by Count Monthly Statistics by Duration Queue Interval Queue Summary Trunk Group Interval (ACD) Trunk Group Summary (ACD)   Traffic Reports   Traffic Analysis Transfer Call Tracking Trunk Detail Trunk Diagnostics Trunk Group Summary by Duration Trunk Summary Trunk to Trunk Trunk Utilization This is only a representative sampling of the reports available. This does not include every report created with every option. SDT reserves the right to change the design of reports at any time.  If you require a report not listed please call SDT.  We have over twenty years of telemanagement reports archived in our library.  Apogee's relational database structure and Crystal Reports Professional designer makes nearly any report layout and calculation possible.  Call SDT for more information.