• On-site training - This option is available through our nation-wide dealer network.  A trained technician will train users at your facilities.  Workshops are usually divided into administrative and functional duties.  Please call SDT for a dealer in your area.
• Remote training - The remote training option requires the Apogee system to have a high speed Internet connection.  With SDT's web-based service, a member of our staff can log onto your system and control your mouse, providing a virtual on-site "show-and-tell" training session while talking you through it via the phone.

For those organizations requiring installation or re-installation assistance, SDT has two options available.

• On-site installation - This option is available through our nation-wide dealer network.  A trained technician will come to your facility and install the software.  Please call SDT for a dealer in your area.
• Remote installation - The remote installation option requires the Apogee PC to have a high speed Internet connection.  With SDT's web-based service, a member of our staff can log onto your PC and install/configure the Apogee Desktop software.  You are responsible for making the physical connection with the telephone equipment, and inserting the software protection key on the PC.  The remote installation option comes with a testing kit to trouble shoot RS232 data collection.