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Which Apogee Is Right For You?
To determine which solutions are right for your organization, please refer to the product
profiles below.
Apogee Desktop is the standard choice when:
- Your organization's call volume is under 125,000 per month.*
- Your organization requires detailed ad hoc reporting under one million call records.
- Your organization wants to benefit from the power of Microsoft Database Engine (MSDE) -
a royalty-free version MS SQL Server. If you wish to use your full edition MS SQL
Server licenses with Apogee then you requires the Apogee Enterprise edition.
- Your organization requires up to five concurrent network administrators.
Apogee Enterprise is needed if:
- Your organization's call volume is greater than 125,000 per month.*
- Your organization requires detailed ad hoc reporting over more than one million call records.
- Your organization wants to utilize the full power of a licensed MS SQL Server.
- Your organization requires more than five concurrent network administrators.
Apogee Service Bureau should be your choice if you:
- Want automatic notification of disruptions in call recording / reporting
- Seek to minimize the effort required to track adds, moves, and changes
- Desire worldwide access to telemanagement data without internal Web hosting
- Have a need, but lack immediate funds for the implementation of CDR processing
- Like the try-before-you-buy concept (initial services credited toward purchase)
- Do not want to purchase or maintain on-premise equipment
- Rely upon automatic, up-to-date area code / prefix and other LATA information
- Need accurate reporting data despite continual PBX version changes
- Require historically accurate report tracking of organizational changes
- Want to simplify tracking of your multiple site / multiple vendor network
- Rely upon accurate storage / retrieval of archived call records
- Integrate credit card, cellular, or other third party billing records
- Wish to drastically reduce the overall effort to maintain the CDR process
*Note: If you wish to track inbound, internal, and tandem calls in addition to outbound calls,
make sure to include those in your monthly count.
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